Team synergies hold the key to business excellence. To ensure they are on the same page, team members and managers need a system that can help them communicate seamlessly. Additionally, businesses need to stay in constant touch with different stakeholders, including suppliers, creditors, and retailers. Every business needs a reliable communication system that can help them communicate effectively without incurring substantial costs. VoIP intercom systems can help achieve this objective.
What is a VoIP intercom system?
VoIP stands for Voice Over Internet Protocol. Every VoIP system comes with a VoIP software that is designed to conduct telephone-like voice conversations across IP based networks. Advanced VoIP intercom systems for businesses to support separate voice and data pipelines that channel both voice and data traffic through the IP network.
VoIP systems convert sound into digital voice communication or data packets that are transferred through internet broadband. Once a data packet reaches the other end of the connection, the system converts it into audio. These systems offer their users a range of advanced abilities.
Businesses usually use voip systems for in-house calls. These systems come with an intercom that employees can use to dial an extension within the office. When a user makes a VoIP intercom call, the answering device answers the call without ringing.
Some popular International Telecommunication Union standard codecs used by service providers include G.711 (the standard for transmitting uncompressed packets) and G.729 (the standard for transmitting compressed packets). Many vendors use their own codecs.
Although compressing data packets can help keep a tab on bandwidth requirements, it can have an adverse impact on voice quality. Some popular VoIP calling solutions include a phone to phone, computer- to- telephone and mobile-to-other devices.
Types of VoIP phone systems
Providers offer two types of VoIP intercom systems for businesses: Hardware-based systems and software-based systems. Hardware-based phones look like hard-wired telephone and include identical features such as caller ID display. These systems support call conferencing and call transfer.
Software-based IP phones, also known as softphones, are software installed by the provider on computers or mobile devices used by the client’s team members. The interface is similar to that of a telephone handset with a touchpad and caller ID display. To communicate effectively, users can use a headset equipped with a microphone.
Where to use VoIP intercom calling: Some applications
VoIP intercom systems can be used by businesses for:
- Controlling access to secure areas: To control access to sensitive areas, many businesses connect door buzzers to their VoIP system. Once the connection is functional, the buzzer stops answering calls and starts allowing outsiders to gain access, instead. For enhanced security, many businesses integrate their phone system with a surveillance system. These door buzzers are commonly used in schools, warehouses, and server rooms.
- Announcing visitors: Businesses such as retail outlets that get several visitors on a regular basis use VoIP systems to announce visitors. A substantial benefit of using these systems for the announcement is that unlike regular calls, the announcer does not have to wait for someone to reply.
- Emergency broadcasting: Many schools and businesses use the VoIP intercom calling feature for setting up an emergency broadcasting system throughout their campus that can be used to send and receive messages and emergency notifications by users scattered across different buildings.
Still thinking whether you need a VoIP intercom system for your business or home? To help you make up your mind, we have compiled a list of some VoIP intercom system benefits. Take a look.
Businesses and families prefer VoIP systems due to their affordability. When setting up a VoIP system, you won’t have to dig deep into your pockets. Unlike conventional phone systems, a VoIP system does not need extensive phone lines to function. Additionally, businesses that have a wireless internet system can use network ports for phones. VoIP systems include impressive features such as auto-attendant that can help reduce administrative costs.
VoIP systems can help reduce telephony costs. With VoIP, domestic long distance calls cost almost nothing; international calls too cost substantially less . Several enhanced features that incur additional charges with conventional telephony are offered free of cost.
Switching to a VoIP system does not mean you have to stop using your conventional system. Even after opting for a VoIP system, many businesses continue using their old phone, VoIP adapter, and VoIP converter. VoIP systems allow owners to acquire their own VoIP number, ensuring they can receive calls in any part of the world given the condition that they have a high-speed internet connection.
VoIP systems include several awesome features including voicemail-to-emaill transcription that lets users read voicemail transcripts.
Easy to scale up or down
When setting up a conventional phone system, you need to be very careful while estimating the number of lines you need. If you opt for more lines than necessary, you will end up losing money on lines that you don’t use.
VoIP systems, on the other hand, are easy to scale up or down. You can add a line as soon as a new employee joins your organization. Similarly, you can remove a line immediately after an employee part ways with your company.
In addition to using your VoIP system for making calls, you can conduct video conferences through it from any part of the world. VoIP systems support a range of features such as call transfer, call hunt, and call hold. Some systems support even old functions such as fax.
Learn about the 5 Advantages of IP Intercom Systems!