What is an Emergency call station? An introduction

Emergency call stations can play a major role in helping visitors to your facility feel safe. Given that time is of the essence in emergencies, these type of call stations are especially designed to help minimize the response time; and most facilitate a two-way communication. They feature a blue light that flashes during an emergency & the system uses this light to pinpoint the caller’s location.

To activate an emergency situation, you need to push and release the red button on the station. Next, the system would need you to identify yourself and detail your emergency. After you provide the necessary information and the system pinpoints your location, the dispatch team will dispatch a law enforcement officer to your aid immediately.

Emergency call stations are life-saving solutions. When a person is at a high risk of assault or is experiencing a medical emergency, they can use the emergency call station to alert the nearest emergency response team in a timely manner.

Modern emergency stations can be outfitted with wide-angle cameras. These cameras capture high-resolution images that can be used as evidence against an offender in a court of law. To ensure round the clock surveillance, look for a rugged camera that can operate in poor lighting conditions and bad weather.


Where emergency call stations are used

Emergency call stations can be installed in parking lots, remote areas of university and company campuses, airports, hospitals, isolated walks, garages, pathways, and large properties that are difficult to surveil. Emergency call stations alert the response team deployed in the area. A call station installed in a college campus, for instance, will alert the campus security team, whereas systems installed in public areas such as parks and parking lots relay distress messages to law enforcement teams.

To improve your emergency call station’s efficiency, you can add a number of accessories such as strobe lights, sirens, and LED message boards that send out audiovisual signals to attract attention.


Some things to consider when opting for an emergency call station are:

  • Should be able to send alerts immediately from any area within the facility to the main office.
  • Should be easy and cost-effective to install and relocate. Opt for a flexible system that can be expanded.
  • The system must be equipped with automated weather alert messaging capabilities.


A wireless emergency call station can be monitored and supervised for incoming emergency calls. Emergency call stations include a paging system that can be used to notify key personnel discreetly during emergencies.

While some emergency call stations are designed to work as stand-alone stations, others include wireless features such as wireless emergency PA messaging, text messaging, and strobe light activation. Many systems can be integrated with the local phone system.


Emergency intercom systems

Emergency intercom systems are usually used in offices. These systems are used to inform employees about an emergency such as fire, chemical spill, natural calamity, and terrorist attacks (or mass shootings).

As installing wired intercom systems is both time consuming and an effort-intensive task, many businesses opt for wireless systems to keep their overall costs down. A typical emergency intercom system includes handheld two-way radios, call boxes, wireless intercoms, and push-button devices that are used for broadcasting pre-recorded messages.

An emergency intercom system consists of two-way communication equipment. The USP of this equipment is their long range. A widely accepted practice to configure these systems is placing wireless call boxes around the building or campus. Employees can use these call boxes to call in emergencies. To ensure a quick response, deploy a team of monitoring staff with lightweight two-way radios. When deciding the size of this team, consider the total area to be covered, and the number of emergency calls you receive.

To ensure your employees do not panic during an emergency, consider placing wireless public address receivers around your building. These receivers can be used by your emergency response team to broadcast messages that warn and instruct workers.

If you want to broadcast pre-recorded messages, use a broadcast device that can store up to two messages to be broadcasted during an emergency. A two-way radio can be used to provide a minute-by-minute update to employees, helping avoid chaos and confusion.


Why use a call station?

Some reasons to use emergency call stations are

Helps save lives

During an emergency, every minute counts. When a person is stalked or experiences a medical emergency, how quick they receive help is crucial. An emergency call station can be saving grace for people in distress – helping them contact authorities in a timely fashion.

Instills confidence

You won’t want visitors to your facility feel unsafe. To assure them that their safety is your priority, install an emergency call station. An emergency call station can be an effective deterrent discouraging anti-social elements from executing their plans.

Helps boost your reputation

By installing an emergency call station at your facilities, you send out a clear message that ensuring your visitors’ and employees’ safety is your priority; which helps boost your business’s reputation as a people-centric brand


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